Privacy Policy
1. Introduction
At Genevieve, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. Please read this privacy policy carefully. By using our services, you consent to the data practices described in this statement.
2. Information We Collect
Personal Information You Provide:
- Name and contact information
- Billing and shipping addresses
- Payment information (processed securely through our payment provider)
- Email address
- Phone number (optional)
- Order history and preferences
Information Automatically Collected:
- Device information (browser type, IP address)
- Log data and usage patterns
- Cookies and similar technologies
3. How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Communicating about your orders and providing customer support
- Sending transactional emails and order updates
- Improving our website and services
- Complying with legal obligations
- Detecting and preventing fraud
4. Data Sharing and Third Parties
We share your information with:
- Payment processors to handle transactions
- Shipping providers to deliver orders
- Analytics services to improve our website
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Your Rights Under GDPR
As an EU resident, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.
9. Contact Us
For any questions about this Privacy Policy, please contact us at:
Email: projects@vanniapalacio.com
Subject: Privacy Policy - Genevieve
10. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last revised" date and the updated version will be effective as soon as it is accessible.
Last revised: 2/19/2025